Service & Safety Campaigns
From time-to-time, Hyundai New Zealand may need to get in touch with you if you are involved in a voluntary Service Campaign or Safety Recall.
If you are unsure whether your vehicle is affected by a current Service Campaign please contact our Hyundai Ambassador Team on 0800 HYUNDAI (498 632).
Kona EV, Model years 2017-2020
Hyundai is conducting a safety recall globally to address a condition with the high-voltage battery system in certain Hyundai Kona Electric vehicles produced at its factory in Korea between 29 September 2017 and 20 March 2020. Affected customers will be contacted and will be provided with further information by phone, email and post.
Elantra (HD) & i30 (FD), Model Years 2006~2012
This recall relates to a potential concern with the Anti-lock braking system (ABS). While the vehicle is not in operation the ABS Control Module remains powered ON and should moisture/water enter the ABS Control Module (for example from water from high pressure car washes), over time an electrical short could occur inside the ABS Control Module.
i30 (FD), Model Years 2008~2012
This recall relates to a potential concern with the Airbag Control Unit (ACU). The i30 (FD) is equipped with an ACU, which detects a crash signal and commands the deployment of the airbags. The ACU contains control logic software to determine the severity of an impact and within a certain threshold will command the airbags to deploy. A parameter setting error with the control logic software of the ACU has been identified and a software upgrade of the ACU is required to amend this parameter setting error.
iX35 (LM), Model Years 2010~2013
This recall relates to a potential concern with the sealing of the engine oil sump. Vehicles equipped with Theta II 2.4MPI engines may develop an engine oil leak from the sealant between the engine oil sump and engine block assembly. If left unattended the engine oil level would drop to very low levels, which could eventually lead to engine damage or engine failure and may even result in a high-speed stall.
Mighty (EX6-8) Truck, Model Year 2015~2019
This recall relates to a potential concern with the interior Heating & Cooling Control Panel. If the interior (A/C & Heating) fan speed switch is rotated repeatedly, an internal electrical short circuit can occur causing the interior fan to remain operating even when the ignition switch is off.
Veloster (FS), Model Years 2012~2015
This recall relates to a potential software concern with the engine management system.
The vehicle may develop an engine knocking noise (not mechanical) which may create symptoms of reduced engine performance / engine stalling and illumination of the engine warning lamp while driving.
Kona (OS), Model Year 2018
This recall relates to a potential concern with the Airbag Control Unit (ACU). The Kona Electric is equipped with an Airbag Control Unit (ACU) which detects a crash signal and commands the deployment of the airbags. The ACU is programmed to determine the severity of an impact & within a certain threshold will command the airbags to deploy. Hyundai Motor Company has identified a programming error with the ACU software & has voluntarily released this recall to enable a software upgrade to the ACU to rectify this programming error. To remedy the issue your local authorised Hyundai dealer or service agent will need to complete the software upgrade.
IONIQ (AE - HEV), Model Year 2017
This recall relates to a potential concern with the Power Relay Assembly (PRA) which is part of the high voltage system of the Lithium-ion battery in IONIQ Hybrid (HEV) models.The contacts points of the main relays may not be adequate and if the PRA continues to operate in this condition, a loose connection between the main relay contact points could cause an increase in electrical resistance. An increase in electrical resistance can generate heat build-up under the rear seat and the illumination of the HEV warning light while driving and/or an inability to start the vehicle.
iLoad & iMax (TQ), Model Year 2018
Certain iLoad & iMax (MY2018) vehicles may experience abnormal operation of the Lock Latch assembly of both side sliding doors.
IONIQ (AE - HEV), Model Year 2017
Hyundai is recalling certain 2017 Hyundai IONIQ Hybrid vehicles. The Hydraulic Clutch Actuator (HCA) (associated with the 6-Speed Dual Clutch Transmission (DCT) has an inner oil seal that may leak, allowing fluid to accumulate in a section of the HCA which could result in an electrical short circuit.
Santa Fe (DM), Model Year 2018
The steering wheel assemblies fitted to certain (2018 Model Year) Santa Fe’s could have been manufactured with insufficient breakage strength, increasing the risk that the steering wheel could separate from the steering column while driving which could result in the driver losing steering control of the vehicle.
Granduer (TG) & Sonata (NF), Model Years 2005~2013
Sonata & Grandeur models are equipped with an Anti-Lock Brake System (ABS) which is designed to prevent wheel lock-up during sudden braking or on hazardous road surfaces.
While the vehicle is not in operation the ABS Control Module remains powered ON and Hyundai Motor Company has identified that should moisture enter the ABS Control Module (for example from water from high pressure car washes), over time an electrical short could occur inside the ABS Control Module. As a result there could be an increased risk of an engine compartment fire while the vehicle is parked and the ignition switch is in the OFF position.
Sonata (LF), Model Year 2014~2015
There is a possibility that with some Sonata vehicles, the electrical switch associated with the manual parking brake may develop corrosion within the electrical switch, which could result in the parking brake warning light intermittently not illuminating in the instrument cluster when the parking brake is applied.
i45 (YF) & Santa Fe (DM), Model Year 2011~2014
Some vehicles (Santa Fe & i45) fitted with 2.4 GDI engine may experience abnormal engine noise while driving. If the vehicle is continued to be driven with abnormal noise, the engine may seize.
Santa Fe (DM), Model Years 2012~2017
On some Santa Fe vehicles the secondary bonnet latch release cable may corrode and bind, causing the secondary bonnet latch to remain in the unlatched position when the bonnet is closed. If the bonnet is not securely closed or the primary latch is inadvertently released and the secondary latch is not engaged, the bonnet could unexpectedly open while driving, blocking the driver’s view and increasing the risk of a vehicle accident
Sonata (LF), Model Year 2015
There is the potential for the tempered glass sunroof panel to become detached on certain Hyundai Sonatas equipped with the panoramic sunroof option.
Grandeur (TG), Model Years 2007~2016
There is a possibility that the Driver’s Power Seat may not operate correctly.
Tucson (TL), Model Years 2015~2016
There is a possibility on some Tucson vehicles within the affected range of a potential concern with the safety bonnet latch, which could result in sudden lifting of the bonnet and block the vision of driver.
Elantra (HD), Model Year 2008~2009
There is a possibility on some affected vehicles that the Supplement Restraint System (SRS) deployment software could inadvertently deploy the front airbags when it is not necessary.
iX35 (LM), Model Year 2010
On some affected vehicles, there is a potential for oil to leak from the Automatic Transmission Oil Cooler hoses, which could results in loss of drive.
i30 (FD), Model Years 2011~2012
There is a possibility that the Electronic Stability Control (ESC) warning light may illuminate on dash.
Sonata (LF), Model Year 2015
There is a possibility that the braking performance may not be satisfactory during the activation of ESC (Electronic Stability Control).
Elantra (HD) & i30 (FD), Model Year 2010
There is a possibility on some vehicles within affected range, a potential concern with the Electric Power Steering (EPS) in your vehicle, which could result in heavy steering or EPS warning light illuminating on the dash.
Elantra (XD), Model Years 2000~2002
There is a possibility on some Elantra vehicles imported from Japan, the Side Airbag module wiring may move freely which may activate the air bag warning light. As a result side air bag may not deploy in the event of side impact.
iX35 (LM), Model Years 2011~2014
There is a possibility that two bolts attaching the driver’s airbag module to the steering wheel were not tightened to the specified torque.
iX35 (LM), Model Years 2011-2012
There is a possibility on some ix35 vehicles within affected range, the driver’s seatbelt anchor pretensioner which is designed to activate during a severe frontal impact may not activate.